Connect Instagram to Your Store. Step-by-Step Guide.
Turn your Instagram account into a 24/7 autonomous sales machine. Answer direct messages in under 2 seconds, auto-reply to Post & Reel comments, recommend catalog items, and capture COD orders directly in chat.
Make sure your Instagram account is switched to a Professional Account (Business or Creator) and linked to your Facebook Business Page. Then in Instagram App Settings → Messages and Story Replies → Message Controls, toggle "Allow Access to Messages" ON.
Method 1: 1-Click Meta Login (Recommended)
The fastest way to connect your Instagram account with zero coding:
- Go to Console → Integrations and click Connect on Instagram.
- Click the gradient "Continue with Instagram" button to launch Meta authorization.
- Select the Instagram Business account and associated Facebook Page.
- Confirm permissions (instagram_basic, instagram_manage_messages, instagram_manage_comments) and click Done.
- AriseSell automatically configures webhooks and activates your AI DM & Comment assistant!
Method 2: Manual Account ID & Token Entry
If connecting via a custom Meta Developer App:
- In Meta for Developers, get your Instagram Business Account ID (starts with
1784...) and Page Access Token. - Configure Webhooks with Callback URL:https://arisesell.com/api/v1/webhooks/instagram
- Subscribe to messages and comments topics.
- In AriseSell, open Connect Instagram → Manual Tab, enter your Account ID, Username, and Token, then click Connect Account.
Frequently Asked Questions & Troubleshooting
Why is the AI not replying to Instagram Direct Messages (DMs)?
In your Instagram mobile app, open Settings & privacy → Messages and story replies → Message controls → Enable 'Allow access to messages'. Without this permission enabled inside Instagram app, Meta blocks third-party bot replies.
Must my Instagram account be a Professional / Business account?
Yes. Meta Graph API only supports Instagram Professional (Business or Creator) accounts linked to a Facebook Page. Personal Instagram profiles cannot connect to Meta Cloud APIs.
Does AI reply to Instagram Reel and Post comments?
Yes! When an audience member leaves a comment like 'Price please' or 'Details', AriseSell AI posts an instant public comment response and sends a private DM with product link and direct checkout options.
How to generate a Lifetime Permanent Instagram Token?
In Meta Business Suite (business.facebook.com/settings), create a System User with 'Admin' role, assign your Instagram Account & linked Facebook Page, and click 'Generate Token' with expiration set to 'Never'.
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What happens in the first week
- Day 1Your page is connected and answering in Bangla.
- Day 2Your catalog is synced; photo matching switches on.
- Day 4First orders confirmed and booked with the courier.
- Day 7You see your automated chats, closed sales, and ROI.